The impact of artificial intelligence on banking services

Authors

Keywords:

Artificial intelligence, banking sector, automation, machine learning, credit risks, personalization, data analysis, innovations, security

Abstract

This article analyzes the role and importance of artificial intelligence (AI) technologies in the banking sec
tor. The introduction of AI in modern banking services is considered an important component of the digital trans
formation process. AI technologies are considered as a tool that creates broad opportunities for providing personal
ized services to customers, reducing risks and optimizing the loan portfolio. Also, the impact of AI-based automation
of processes and analysis of large volumes of data on raising banking services to a new level, identifying risks and
ensuring the stability of banking activities was studied. In addition, it is shown that the introduction of AI in the bank
ing sector will serve not only to the emergence of new innovations, but also to increase the efficiency and competi
tiveness of financial services in the future.

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Published

2026-07-03

How to Cite

Rakhimova Khavokhon Usmanzhonovna, & Nomozov Umid Iskandarovich. (2026). The impact of artificial intelligence on banking services. THE INNOVATION ECONOMY, 3(2). Retrieved from https://ojs.qmii.uz/index.php/ej/article/view/1581

Issue

Section

XIZMATLAR SOHASI