Quality management systems in construction: a strategic factor of competitiveness

Abstract

This article examines the role of quality as a key factor in the competitiveness of construction organizations
in today's environment. Particular attention is paid to the importance of implementing quality management systems
that comply with international standards to ensure high quality of construction work and facilities. The article analyzes
the benefits construction companies receive from implementing a quality management system, including improved
quality, reduced risks and costs, improved customer satisfaction and reputation, and the creation of a foundation for
continuous improvement.